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Recent Reviews from our Mount Valley Customers
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The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, …
The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, installed the encapsulation and received payment the customer service is trash. I’ve called twice about questions pertaining to the thermostat and nobody has ever called me back. I wanted to get pictures of the finished work they did under my house and they said that was against company policy. There’s another problem I had with the installation but I don’t want to post it publicly. The work under the house was great but the customer service is awful. They really fooled me because I thought the customer service would be great for years to come but I don’t think it will if it’s a struggle to get help like it is now. The service in the beginning is nowhere near the service at the end. I hope the owner contacts me so I can fill him in on what’s happening to me. I don’t think it’s right at all.UPDATE:I am now in contact with Argie and she’s restored some of my confidence with this company. She’s attentive to my needs, concerned about what’s important to me, responds back to me in a TIMELY MANNER and treats me like she would want to be treated as a customer. If you need something done with this company contact ARGIE. THANK YOU ARGIE!!!I had my house repiped yesterday and while the guys were installing it they let me know what the installers did incorrectly while encapsulating my house. The front sump pump was full of water and not draining because it had no electrical connection. It had no electrical connection because the installers didn't even bother to plug it in. The sump pump wasn't put where it was supposed to be put according to the blueprints because the installers didn't want to dig far enough to place it in the correct spot. My front yard is full of water because the installers from Mount Valley didn't point the pipe down so it can drain properly and it's sitting vertically just filling my yard up with water. The installers left my backyard full of trash, rotted plywood, rock piles and tools when they left. They also busted my pipe in the front yard by hitting it with a shovel and left it for me to find. I appreciate you fixing it but wanted to let you know how mad I am with the installation mistakes I've found so far. I would like someone who had nothing to do with the installation come over and look at the work so I can make sure my house doesn't fall apart because things weren't done right. Please contact me when you can so I can get these things fixed.
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I worked with Dan, Andy and Ryan at Mt Valley Foundation. All were extremely communicative , thoughtful and super educational. Mt Valley…
I worked with Dan, Andy and Ryan at Mt Valley Foundation. All were extremely communicative , thoughtful and super educational. Mt Valley Foundation helped shore up my home and happy to recommend them.
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the service that I have received from mount valley was amazing. The staff was friendly, very clean and organized. They were focused and…
the service that I have received from mount valley was amazing. The staff was friendly, very clean and organized. They were focused and very attention to detail. It was a pleasure working with the MOUNT Valley company and I would recommend them to anyone else for foundation great staff (will S. , jimmy B. OBer L., Jerrod, Noah, and Tajier. Bulloch Maridelia
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Jarvis & Brandon did an excellent job on my crawlspace.
Jarvis & Brandon did an excellent job on my crawlspace.
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Mount Valley Foundation was a pleasure to work with from the Salesperson to the Installation Personal. During the installation process,…
Mount Valley Foundation was a pleasure to work with from the Salesperson to the Installation Personal. During the installation process, Yiannis Kokolis and Landon Wray were very helpful and listened to concerns. They addressed everything and work with me during the installation. Customer service was on point with them and even on the follow up call after.
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Mr Jeremy is so great guy. He explain all problem and solutions for watercollection under the house . He show me video and measurements of…
Mr Jeremy is so great guy. He explain all problem and solutions for watercollection under the house . He show me video and measurements of moisture and humidity under crawling space. Excellent care.
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I had a team Daizon, Conner and Josh take care of my crawl space. They were very efficient and very pleasant to deal with. Highly…
I had a team Daizon, Conner and Josh take care of my crawl space. They were very efficient and very pleasant to deal with. Highly recommended
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They came out and installed a pump in our basement last October/November They were professional kind and courteous. Almost a year later we…
They came out and installed a pump in our basement last October/November They were professional kind and courteous. Almost a year later we had flooding in the basement due to heavy downpour of rain. Lane Morris came out and fixed the problem. I really appreciate his help.
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Jerrod and his crew were fast and efficient and explained anything I asked him about quickly to me. I was very impressed with the…
Jerrod and his crew were fast and efficient and explained anything I asked him about quickly to me. I was very impressed with the professionalism and quality of work that was done to my home
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Alex & Desean replaced the water barrier in our crawlspace. They arrived on time and worked all day. They removed any junk left by previous …
Alex & Desean replaced the water barrier in our crawlspace. They arrived on time and worked all day. They removed any junk left by previous owners and cleaned up after they finished. It is obvious they take pride in their work. Good job!!!
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The install team was amazing. They were patient and helpful with all my questions as well as did a great job with my encapsulation. I love…
The install team was amazing. They were patient and helpful with all my questions as well as did a great job with my encapsulation. I love that my crawl space is clean, neat and energy efficient now. Michael S., Sergio, and Nicholas A., were professional, and on-time. They worked hard and did a fabulous job. Now I would even go under my house if I needed to where I wouldn't have before.
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Mount Valley Foundation Services made this a much easier process than I anticipated. Trey was super responsive and informative. Josh, Zion, …
Mount Valley Foundation Services made this a much easier process than I anticipated. Trey was super responsive and informative. Josh, Zion, and Daizon were communicative, courteous, and efficient while working on my house. They were professional, quieter than expected, and cleaned up around the work area quickly and thoroughly. I can't recommend them all enough if you need foundation work done.
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These guys did a great job from start to finish, Brandon, the rep explained everything in detail, was very straightforward and honest about …
These guys did a great job from start to finish, Brandon, the rep explained everything in detail, was very straightforward and honest about the process, Will, Jimmy, Ober showed up time and worked very hard in the bad weather till past dark . Austin and Michael showed up on time the next day and worked Nonstop and carefully to finish the process. Mount Valley gave me peace of mine regarding the repair and stability of my home. I would definitely recommend them in the Myrtle Beach area and other areas which they service,
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Pete and his crew did an AMAZING, professional and efficient job! They were knowledgeable and very experienced. From start to finish I…
Pete and his crew did an AMAZING, professional and efficient job! They were knowledgeable and very experienced. From start to finish I was pleased with the service we were provided by Mount Valley. Would highly recommend to others.
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Wow guys: Will S., Jimmy B., Ober L., Austin C… From the start of the project you all walked us through what was going to happen. During…
Wow guys: Will S., Jimmy B., Ober L., Austin C… From the start of the project you all walked us through what was going to happen. During the project you kept us reassured by showing us the progress. At the end of the project you cleaned up and filled us in on the success of raising our foundation on one side of our house in Myrtle Beach. Great job. I highly recommend Mount Valley Foundation for anyone needing this type of work done. Leesa and Mac
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Jacob, Landon and Patrick are the best. After finding the job would be more than they expected they persevered and did a beautiful job by…
Jacob, Landon and Patrick are the best. After finding the job would be more than they expected they persevered and did a beautiful job by removing insulation and encapsulating the crawl space .They were personable, professional and really cared about going above and beyond. We recommend Mt Valley Foundations and commend their workers for a job well done!
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Nathan Bligen, Brady McDowell, Tyler Williams, and Danny Goings did a great job. Nate and his crew were very informative, professional,…
Nathan Bligen, Brady McDowell, Tyler Williams, and Danny Goings did a great job. Nate and his crew were very informative, professional, very courteous and completed this job and just 2 and half days! I would definitely recommend this crew to my friends and family without hesitation.
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Clint Weimann was Very professional and knowledgeable for our consult regarding our home’s foundation issues. We are excited to start the…
Clint Weimann was Very professional and knowledgeable for our consult regarding our home’s foundation issues. We are excited to start the repairs!
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We are very thankful that we selected Mount Valley to raise and align the concrete slabs in our garage and sidewalk. Dustin came in july…
We are very thankful that we selected Mount Valley to raise and align the concrete slabs in our garage and sidewalk. Dustin came in july and gave us a very careful estimate and was extremely polite and helpful. And today, Yannis came and worked all day on the job raising and aligning the slabs in the garage and the sidewalk. He was extremely courteous and he was totally dedicated to making us happy with his work- – he did an excellent job!!
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This company is the real deal. Very professional. Well organized. Free inspection. On site proposal for the work. No pressure. Miles…
This company is the real deal. Very professional. Well organized. Free inspection. On site proposal for the work. No pressure. Miles Suffling was our Field Inspector. Very helpful. Great guy. I will use this group for any foundation needs I have in the future. Well done!
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Dylan from the Charleston office was a total professional, super knowledgeable and cool… definitely recommend!!!
Dylan from the Charleston office was a total professional, super knowledgeable and cool… definitely recommend!!!
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Justin Munn, Cory Winters, Kenneth Capps and Tommy Hudson just left from completing the project. They were very professional and did a…
Justin Munn, Cory Winters, Kenneth Capps and Tommy Hudson just left from completing the project. They were very professional and did a great job of clean-up afterward. We it came to the foundation problem these people were the best.
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Dino was great to deal with extremely helpfully/ knowledgeable. Highly recommended!
Dino was great to deal with extremely helpfully/ knowledgeable. Highly recommended!
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Dave has been awesome in the inspection of our foundation issues and great follow-up, explaining all that is needed to fix the issue. Very…
Dave has been awesome in the inspection of our foundation issues and great follow-up, explaining all that is needed to fix the issue. Very impressed with Mount Valley, looking forward to seeing the end result!
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We had Travis inspect our foundation. We suspected there were foundation issues. Another company inspected and quoted us 25k. When Travis…
We had Travis inspect our foundation. We suspected there were foundation issues. Another company inspected and quoted us 25k. When Travis inspected he was very through and said there is no foundation problem. I'm grateful for honest, transparent companies that have their customers best interest. Thank you!
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Mr. Daniel Herren is the best foundation specialist I’ve spoken too. He covers all possibilities of how it could happen, fixing etc. Mr….
Mr. Daniel Herren is the best foundation specialist I’ve spoken too. He covers all possibilities of how it could happen, fixing etc. Mr. Herren is a professional and is not there to make money. I’m not being paid by this company and it was just an estimate, the way they handled themselves is the reason I wanted to recognize them and more importantly Mr. Herren.
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Mark Duncan completed my annual service today on the pump and dehumidifier. He was extremely professional and very thorough. I had some…
Mark Duncan completed my annual service today on the pump and dehumidifier. He was extremely professional and very thorough. I had some issues over the first year and were ultimately fixed. Mark’s attention to detail gives me hope of many more years with MVF.
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I've had several different services from Mount Valley and am consistenly impressed with the quality employees they hire – professional,…
I've had several different services from Mount Valley and am consistenly impressed with the quality employees they hire – professional, competent & responsive.
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My crawlspace work was completed today. The process of getting the initial inspection and quote was easy and the work preformed looked very …
My crawlspace work was completed today. The process of getting the initial inspection and quote was easy and the work preformed looked very professional from the photos provided. Thank you Andy Williams and Ryan Peyesco y'all did an outstanding job!
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Dino was very good, he made me understand everything he was saying show a lot of photos of the job to be done
Dino was very good, he made me understand everything he was saying show a lot of photos of the job to be done
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I had Will Soulier andDarryl Fraser come do my foundation repair I cannot say enough great things about these two and the work they…
I had Will Soulier andDarryl Fraser come do my foundation repair I cannot say enough great things about these two and the work they performed they kept me updated step by step and made sure my questions and concerns were answered I couldn’t of asked for more professional workers then what Mount Valley sent Thxs guys !!!
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Will, Jimmy and Ober did a great job. On time, explained the job before starting and kept us informed of everything as the job…
Will, Jimmy and Ober did a great job. On time, explained the job before starting and kept us informed of everything as the job progressed.They handled permitting, marking utilities and final inspections after the work was completed. David Grimm who consulted with us was a pleasure to work with throughout the process.
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This is a solid company and they do great work. Bernard Jefferson performed a thorough inspection of our system, after a recent hurricane, …
This is a solid company and they do great work. Bernard Jefferson performed a thorough inspection of our system, after a recent hurricane, and was particularly kind and friendly, courteous, professional and knowledgeable! Thank you!
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We had driveway concrete lifting, leveling and repairs performed by Carnell with Mountain Valley Foundation. Our customer experience was…
We had driveway concrete lifting, leveling and repairs performed by Carnell with Mountain Valley Foundation. Our customer experience was top of the line! Carnell arrived promptly; kept us informed every step of the process; updated us on what to expect; he was very professional; experienced; courteous; personable; friendly and assured us if the process. When the process was completed-he provided information on the drying process, etc. Thank-you Carnell for your great service!! Greatly appreciated!!
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I was having a lot of issues with my home including health issues, I first notice a crack in the Sheetrock above the corner of a window, it …
I was having a lot of issues with my home including health issues, I first notice a crack in the Sheetrock above the corner of a window, it just kept getting larger, I also seem to have a lot of moisture under the house that was causing the installation under the floor to fall and you could see mildew and mold growing on everything under there. My and I both could smell a musty smell when the AC came on, I’m allergic to about everything and for the past 3 years I have been having constant Sinus infections, I noticed that when we went on vacation My sinus would clear up but soon as I was back home the infections started back, thats when I searched the internet and found Mount Valley Foundation Service, They sent out John Penn, he went under the house for about an hour took pictures check structure and we sat down and looked it all over well not only did I have mildew and mold and moisture problems but look like in the winter snakes would hide out in the installation, he told me what options I had and we’ll I jumped on the chance to eliminate all these issues, John new his stuff and it showed, they sent a crew out to start the work, Damion and David really did a great job at getting that job done right, I could not be anymore happier right now, I could go under there with a sleeping bag and fell clean and safe. Thanks to all the guys who came out and did the work you said you would do. I’ll try and put a few before and after pics.
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I'd like to give "two thumbs up" to Damian and David for the work they did to reinforce supports in my crawl space. It was definitely not…
I'd like to give "two thumbs up" to Damian and David for the work they did to reinforce supports in my crawl space. It was definitely not an easy task due to the tight space they had to work in . . . great job!!
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When andy,Darren and josh arrive they were professional in what they was doing. They communicated what they was doing. And, they also…
When andy,Darren and josh arrive they were professional in what they was doing. They communicated what they was doing. And, they also showed me pictures of what they was doing and what they complete it. No problem I am satisfied.
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Mount Valley completed a driveway repair which involved foam lifting of sections that had settled as much as 2-3 inches. Clearly having…
Mount Valley completed a driveway repair which involved foam lifting of sections that had settled as much as 2-3 inches. Clearly having great expertise, Yiannis went above and beyond to make sure that no tripping hazards remained by beveling some of the edges. I would highly recommend Mount Valley Foundation.
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We had Edwin Moore of Mount Valley come to the house to look at our settling chimney. He was very professional and knowledgeable about what …
We had Edwin Moore of Mount Valley come to the house to look at our settling chimney. He was very professional and knowledgeable about what we needed to do to fix the problem. I would recommend Mount Valley for any foundation problems you might be having!
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I would like to give a Shout Out to Scott Wingard of Mount Valley Foundation Cayce, SC for his excellent work repair. His personality and…
I would like to give a Shout Out to Scott Wingard of Mount Valley Foundation Cayce, SC for his excellent work repair. His personality and expertise complemented his work! Thanks Mount Valley Foundation Cayce, SC!
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Mt. Valley foundation services just completed our crawl space encapsulation today. We are very, very pleased. Robert Dunn, foreman, and his …
Mt. Valley foundation services just completed our crawl space encapsulation today. We are very, very pleased. Robert Dunn, foreman, and his crew, Ryan Lever abd Darryl Thorpe did an excellent job. They showed up on time and put in a full day's work. They were professional, polite and respectful. They showed us before and after pictures. It's amazing how different our crawl space looks. This will save us $ on electricity and prevent possible future foundation issues. If you need your crawl space encapsulated, you cannot go wrong with Mt Valley Foundation Services. We highly recommend them.
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The team that came out to my house were great. They were very professional , very knowledgeable. They took the time to explain what they…
The team that came out to my house were great. They were very professional , very knowledgeable. They took the time to explain what they were doing. They were very engaging and patient with me. The team was Andrew, Darrell, Caleb, and Alex. I can't put into words how satisfied we are with the work that these guys did.
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Very professional. Arrived promptly, explained everything, cleaned up afterwards, and provided me with pictures of the work that was done….
Very professional. Arrived promptly, explained everything, cleaned up afterwards, and provided me with pictures of the work that was done. Highly recommend!
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Mountain valley did a great job on our house! They were timely and very professional.
Mountain valley did a great job on our house! They were timely and very professional.
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Anderson was very informative on the step by step process for a crawlspace encapsulation and installation of a dehumidifier. He provided…
Anderson was very informative on the step by step process for a crawlspace encapsulation and installation of a dehumidifier. He provided pictures of the areas that need taken care of. The crew Darrell, Andrew and EJ were great! Darrell called every morning to let me know they were on the way. He let me know the progress they were making and the issues he saw. When the job was complete he send me the pictures of the final encapsulation and dehumidifier. It looks amazing! They were very professional and polite.
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Mount Valley, Miles and John were all stellar. They fixed my foundation very soon after I called them and got on the schedule. They were so …
Mount Valley, Miles and John were all stellar. They fixed my foundation very soon after I called them and got on the schedule. They were so responsive and experienced and kind. The job was finished very quickly too. I highly recommend them to everyone. I couldn’t be happier with the work.
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John Willis came out to my mom's house and was very informative.He made my mother and I feel very comfortable in understanding the issues…
John Willis came out to my mom's house and was very informative.He made my mother and I feel very comfortable in understanding the issues we have in the crawl space of the home. He answered all questions without making us feel rushed or pressured. He was enlightening providing us with solid options on what would be best for the home regarding the foundation.
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Glenn J was my field inspector. He did a very thorough job and told me everything he found with pictures. He provided multiple finance…
Glenn J was my field inspector. He did a very thorough job and told me everything he found with pictures. He provided multiple finance options and gave great detail of what would happen should we use their services.
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My husband and I had a great experience with Mount Valley! Brandon did our initial consultation. He was timely, thorough, and answered all…
My husband and I had a great experience with Mount Valley! Brandon did our initial consultation. He was timely, thorough, and answered all our questions professionally. We had work done on two separate days and again everyone who showed up had amazing customer service. Will, Jimmy, Ober, Austin, and Michael all answered any questions we had without making us feel like we were in the way. They actually encouraged us to ask questions and watch the process to make sure we understood what was happening to our house. I also have peace of mind about my home with the transferable warranty.
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Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
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The guys at Mount Valley are the best. Dino did a thorough inspection and explained the repairs that were needed. Darrell, Javon, and the…
The guys at Mount Valley are the best. Dino did a thorough inspection and explained the repairs that were needed. Darrell, Javon, and the crew did a great job getting our floors leveled and crawl space encapsulated. Everyone was very professional and all were concerned that we were satisfied with the results. We would definitely recommend them.
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These guys were great! I work for a corporate office that handled the scheduling but as the staff member responsible for letting them in…
These guys were great! I work for a corporate office that handled the scheduling but as the staff member responsible for letting them in the building, I found them extremely easy to get in touch with regarding minor changes to our schedule! They work quick too! Very happy with the work they completed at office. Thanks guys!
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andrew darrell ej derrell very good job 100% satisfied
andrew darrell ej derrell very good job 100% satisfied
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The crew: Will S, Jimmy B and Ober L . did a great job on our foundation. They were very thorough, informed us with the progress and…
The crew: Will S, Jimmy B and Ober L . did a great job on our foundation. They were very thorough, informed us with the progress and cleaned everything up before leaving. Would definitely recommend them.
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The consultation and the work performed was amazing.Cory Hawkins, Oscar Mota, and Brandon Waters explained the entire process and kept me…
The consultation and the work performed was amazing.Cory Hawkins, Oscar Mota, and Brandon Waters explained the entire process and kept me updated throughout the 3 day job. The only reason for a 4 star is due to the scheduling process, as it was horrific to say the least. Permitting not completed and job scheduled and then job rescheduled more few times. Outside of that, the team was very professional and did a great job cleaning up.
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The crew from Mount Valley arrived on n time and proved to be very professional in their work and performed everything with excellence….
The crew from Mount Valley arrived on n time and proved to be very professional in their work and performed everything with excellence. They described everything they were doing which was per the engineered drawing. I was very pleased with their work.
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John & Mike did a great job on our basement, very professional and knowledgeable
John & Mike did a great job on our basement, very professional and knowledgeable
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Dan Rubenstein was very helpful
Dan Rubenstein was very helpful
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Great service and great job. Austin was great and did exactly what was expected.
Great service and great job. Austin was great and did exactly what was expected.
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Will S. And Jimmy B. Were both out at the house and they both were very personable polite and professional.
Will S. And Jimmy B. Were both out at the house and they both were very personable polite and professional.
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Brandon Sinclair was so professional,helpful, I am Spanish speaking and he made sure I understood everything. He was thorough and even…
Brandon Sinclair was so professional,helpful, I am Spanish speaking and he made sure I understood everything. He was thorough and even mentioned things that I did not call them out for and gave me referrals. I would recommend Mount Valley Foundation Services to everybody, specifically Brandon Sinclair. He was truthful with me and I trust him. I can not wait to get my new encapsulation done!
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John DeCarlo and his partner were very professional,informative,and courteous. It was a pleasure doing business with Mount Valley Fountain. …
John DeCarlo and his partner were very professional,informative,and courteous. It was a pleasure doing business with Mount Valley Fountain. John Penn even came back a second time to answer some questions before we hired Mount Valley to do the job The rest of the staff were also very helpful
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Struggling with water seepage in the lower level of our house, I wanted to fix the problem once and for all and called Mount Valley. The…
Struggling with water seepage in the lower level of our house, I wanted to fix the problem once and for all and called Mount Valley. The inspector, Scott, did a detailed review, took the time to discuss everything, and made certain that my questions were answered. He also responded to follow-up questions that I had a few days later. Familiar with sump pump installations, having had one in a prior home, I became convinced that it would be the best way to ensure the problem would be solved. The initial installation schedule was farther out than I wanted, as we were trying to get ready for an influx of family, but MV was able to move us to an earlier date when they had a slot open up on their schedule. The installation foreman, Durand, worked with me to resolve site issues even though it meant another visit a few days later. The final installation was accomplished as Durand, Ron T, and Patrick worked past normal hours as the sun was going down to get the job done. In the end, I was grateful for a professional job by the MV team and the courtesy extended by everyone throughout. They are deserving of a fine review.
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Jack Jeffers was absolutely wonderful to work with. He confirmed the appointment for the next day. He showed up exactly on time. He was…
Jack Jeffers was absolutely wonderful to work with. He confirmed the appointment for the next day. He showed up exactly on time. He was friendly, professional and knowledgeable about how and what was needed and also the steps that needed to be taken before and after their service. I can highly recommend using Jack and Mount Valley Foundation if you want the work to be done right the first time!
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Dylan Lovering was our inspector. Awesome job. Andy Williams and Ryan Peaces did the repair of our floor joist and put in footers and a…
Dylan Lovering was our inspector. Awesome job. Andy Williams and Ryan Peaces did the repair of our floor joist and put in footers and a steel joist. They did a great job. Another crew coming in to finish the encapsulation … very pleased
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This was a very nice experience. John, Justin and Yanni arrived right on time. Worked diligently and did a fantastic job of lifting my…
This was a very nice experience. John, Justin and Yanni arrived right on time. Worked diligently and did a fantastic job of lifting my porch. They were respectful and professional. I really couldn’t have asked for better service. Highly recommend.
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On time explained all steps & kept me informed..Nice Job Austin & Michael. Hidhly recompense. Jim Ball
On time explained all steps & kept me informed..Nice Job Austin & Michael. Hidhly recompense. Jim Ball
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The assessor Dino was great!
The assessor Dino was great!
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I had my home inspected on October 17th by Edgar Velasco, Spartanburg Office. I wanted to advise how professional he was in his job, and…
I had my home inspected on October 17th by Edgar Velasco, Spartanburg Office. I wanted to advise how professional he was in his job, and sitting down with us to go over the solutions to our foundation issues. He wasn't pushy to us about making a decision right then. That's what I like about a company. Once we are able to get out FEMA approved, we will definitely have Mount Valley do the work. Thank you.
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I just had Elliot and Luke out to do a free estimate for some foundation work on my front porch. Very professional and respectful! Very…
I just had Elliot and Luke out to do a free estimate for some foundation work on my front porch. Very professional and respectful! Very happy with them and what they provided today!
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When I set up the appointment, I was afraid I'd feel pressured to use the service. Bradley Dixon, with the Greenville/Spartanburg office,…
When I set up the appointment, I was afraid I'd feel pressured to use the service. Bradley Dixon, with the Greenville/Spartanburg office, was very courteous. I found him to very honest. Since there is a minimum upfront cost, and my project was very small, I decided to leave the sidewalk the way it was. Bradley was fine with my decision and didn't try to change my mind. If I ever have another project, I will certainly call them first.
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Mike, John, and Desman were incredible in explaining what was going on. It turned out great! Thanks Guys!
Mike, John, and Desman were incredible in explaining what was going on. It turned out great! Thanks Guys!
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Flawless from initial contact with Donrell Lester who fully explained the process and completely managed expectations in an honest and…
Flawless from initial contact with Donrell Lester who fully explained the process and completely managed expectations in an honest and forthright manner. The work was completed as promised and the crew David Foreman, David H, Thomas J,and Derrell R were professional and accommodating in every way possible
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Clint Weismann was very patient and professional before, during and after the inspection process. He explained every question that was…
Clint Weismann was very patient and professional before, during and after the inspection process. He explained every question that was asked of him in a very simple way that was easy to understand. He was very through in his job and very impressive to watch and I will certainly recommend him to my friends.
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Andrew Darrell and his Team were On time, friendly, and guided us through everything they were doing while adding new foundation under our…
Andrew Darrell and his Team were On time, friendly, and guided us through everything they were doing while adding new foundation under our house. I truly 💯 recommend mount valley foundation.
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I just had a free estimate on repairing a foundation issue with Clint Weimann. He was a pleasure to talk with and deal with. He was very…
I just had a free estimate on repairing a foundation issue with Clint Weimann. He was a pleasure to talk with and deal with. He was very knowledgeable, kind, and professional. I would recommend him to anyone.
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Clint was very articulate, knowledgeableand professional. He didn't put any pressure on me to sign the contract and didn't try to oversell…
Clint was very articulate, knowledgeableand professional. He didn't put any pressure on me to sign the contract and didn't try to oversell me anything my home needed. Also backing out of the contract was simple and easy. Overall a solid company to work with.
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I needed to have my foundation repaired and called several companies for estimates. Their rep showed up on time, was respectful,…
I needed to have my foundation repaired and called several companies for estimates. Their rep showed up on time, was respectful, knowledgeable and took the time to actually HEAR us. There were other companies that were cheaper, but you do get what you pay for. The work started on schedule and finished on schedule as well. They continue to come out and check the job annually (at a very small fee of about an $150) since they guarantee their work for the life of the house. I happily recommend them to anyone who needs that kind of work done.
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Mark Duncan came by to inspect my footer drain and sump pump that was installed 2 years earlier. After identifying issues that was…
Mark Duncan came by to inspect my footer drain and sump pump that was installed 2 years earlier. After identifying issues that was preventing proper drainage he came back out after hours and fixed my problem. Mount valley has done a great job at hiring good people and I’m thankful Mark was the one that was taking care of my problem. Mark was the perfect example of standing by the work of his company!
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encapsulation, The company and the great crew were very professional. They all were the best that I've had since moving to Columbia. Jarris …
encapsulation, The company and the great crew were very professional. They all were the best that I've had since moving to Columbia. Jarris and Brandon did everything that I could have ask for and more.
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The contractor was professional and friendly. He made sure I was informed throughout the job.
The contractor was professional and friendly. He made sure I was informed throughout the job.
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Chris Weimann was very nice and informative. His attitude was honest, professional and helpful. Would recommend this person and company…
Chris Weimann was very nice and informative. His attitude was honest, professional and helpful. Would recommend this person and company without reservation. If the issues worsen this will be the company I call.
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Soooo thankful for Mark's expertise!!!! He was straightforward, upfront and thorough. Highly recommended!
Soooo thankful for Mark's expertise!!!! He was straightforward, upfront and thorough. Highly recommended!
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I had Andrew, Darrell, and E.J. out today to fix a sagging floor and was so pleased with how efficient and respectful they were. I work…
I had Andrew, Darrell, and E.J. out today to fix a sagging floor and was so pleased with how efficient and respectful they were. I work from home and take a lot of calls and it was such a relief to know they could get going without needing anything from me, they were true professionals. A few hours later and everything is looking normal in my home again. Great experience all around!!
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Dan Rubenstein came out to give us an estimate last month. He was very knowledgeable and prompt. The information he shared was not just…
Dan Rubenstein came out to give us an estimate last month. He was very knowledgeable and prompt. The information he shared was not just specific to the problem I called about, but generally helpful to better understand potential solutions and other areas of concern I did not even know about. I appreciated his time very much!
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Mount Valley Foundation did a wonderful job on our crawl space. From the beginning, Clint was very easy to understand & gave us affordable…
Mount Valley Foundation did a wonderful job on our crawl space. From the beginning, Clint was very easy to understand & gave us affordable options. The encapsulation only took 3 days & the crew finished up the third evening at 7:00 pm, just in time before Helene came. Our home usually would have flooded during a storm like this, but with Mount Valleys installation of the draining pipes, the water was pumped out successfully. The crew that did the installation was wonderful as well, thank you to Donovan Rougeaux, Isaiah Davis, & Cory Phillips for the quick installation.
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Mount Valley Foundation turned out to be our saving grace. After consulting multiple local companies after my daughter's first home…
Mount Valley Foundation turned out to be our saving grace. After consulting multiple local companies after my daughter's first home purchase, this was the only company that responded promptly and professionally. Anderson Pusey was our point of contact, and from that initial consultation, not only was it obvious he was knowledgeable, but it was also evident he is passionate about helping people and following through on his commitment to his customers. Never have I experienced this level of dedication with any contractor. Having a "sales" person exhibit the level of care and service that Anderson has from start to finish is unheard of. To say Anderson went "above and beyond" is the understatement of the century. Use Mount Valley Foundation for your crawl space encapsulation needs as we did… you will not be disappointed. The crew that did the work, Jerrod Mazyck, Noah Jenkins, and Alex Myers were so polite, thorough, and an absolute joy to work with! I cannot recommend this company enough!
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We had a total encapsulation done and then had a drain and sump pump placed. We had a question and it was resolved quickly and easily. …
We had a total encapsulation done and then had a drain and sump pump placed. We had a question and it was resolved quickly and easily. Chanel, Omar, Perryon, and Joe Werder were great! Very professional and super helpful. They did an amazing job and everything was super clean and neat when they left. Extremely pleased and would definitely use Mount Valley again. Strongly recommend this company!!
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Today we met Dickie Walters, field inspector, for mount valley foundation. He was everything you would want in a consultation about…
Today we met Dickie Walters, field inspector, for mount valley foundation. He was everything you would want in a consultation about something as nerve racking as foundation issues. He was personable to the point where it felt comfortable, yet professional enough still to trust what he was saying. He spent a great deal of time walking through each room, assessing the house, and answering all of my questions, which were a lot!! I feel very confident about there products and services because of how Dickie conducted himself . I look forward to working with them. Feeling grateful !
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Dino is very knowledgeable and a great salesman. Work begins on the 4th.
Dino is very knowledgeable and a great salesman. Work begins on the 4th.
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It was so nice for a change to have a service provider arrive on time and provide exactly what I expected. Alex Myers and his crew; Cedric …
It was so nice for a change to have a service provider arrive on time and provide exactly what I expected. Alex Myers and his crew; Cedric Kensley, Omar Cummings, Raeqwan-White Robinson, got right to work and did an outstanding job. Alex called to let me know when they were 30 mins out, greeted me, introduced himself and shook my hand. I was extremely impressed by his professionalism and the demeanor of his crew. I couldn’t be happier or more satisfied with their work. Plus, Alex took photos so I didn’t have to crawl under the house to inspect the results. I encourage anyone needing work done in their crawl space to use Mount Valley Foundation Services based in Charleston, SC. Many thanks to Glen Joyner for his estimate, explanations, and follow up. You should be proud of the company you represent.
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We had the Charleston crew Andrew, Darrell, EJ, and Myshawn complete work at our North Myrtle Beach home. Great work and very professional.
We had the Charleston crew Andrew, Darrell, EJ, and Myshawn complete work at our North Myrtle Beach home. Great work and very professional.
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We discovered that we had an issue with our sump pump. The pump was not removing the water from underneath our house. Mark Duncan came out…
We discovered that we had an issue with our sump pump. The pump was not removing the water from underneath our house. Mark Duncan came out and spent several hours cleaning out the pump and running fresh water through the system. Now the pump works great! He also cleaned up any mud and dirt that he tracked in underneath the house. I was very impressed with the finished job.
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Jerrod and Noah did an amazing job remediating my crawlspace and lifting the floor. These guys finished within two days and were super…
Jerrod and Noah did an amazing job remediating my crawlspace and lifting the floor. These guys finished within two days and were super professional and informative during the whole process. 10/10
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What a GREAT experience!!!We choose Mount Valley Foundation Services to lift a section of our in-ground pool concrete that had…
What a GREAT experience!!!We choose Mount Valley Foundation Services to lift a section of our in-ground pool concrete that had settled.Joseph Willis and Perryon Jones were the Technicians who arrived and performed the work. They took the time to explain everything prior to working and then afterwards they took the time to review the project and answer any questions we had.Excellent repair work.If we have a future need, we will call them again.
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Dylan from MVF Charleston was great and very thorough and knowledgeable. Great representative.
Dylan from MVF Charleston was great and very thorough and knowledgeable. Great representative.
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Absolutely the best experience I've ever had with contractors, start to finish. Our basement was flooding during every heavy rain. We…
Absolutely the best experience I've ever had with contractors, start to finish. Our basement was flooding during every heavy rain. We called a few companies and settled on Mount Valley for their reviews and response. They came out, quoted us a great price for a lot of work, and a few weeks later showed up to do it. Upon arrival, the site supervisor noticed that the layout we'd drawn up might not work with the water issues we were having. He made the change on site, got everything where it needed to be, and was out on time. The work ended up being less, and Mount Valley submitted a change order to actually give me my savings. John, Jeremy, Desmond, and Marty were all excellent communicators, diligent workers, and I couldn't be happier. Truly a pleasure of an experience. I wish Mount Valley could do my electrical and plumbing work next.
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Trevor Lucas and Alex did amazing work. They were on time and very professional. We will definitely be recommending them to anyone looking …
Trevor Lucas and Alex did amazing work. They were on time and very professional. We will definitely be recommending them to anyone looking for work done. We are very happy with their work.
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Foreman Darrell and his helpers Sam, Derrell was very professional and on time. Great work!
Foreman Darrell and his helpers Sam, Derrell was very professional and on time. Great work!
