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Award Winning Service
Recent Reviews from our Mount Valley Customers
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Hayden (from the Pittsburgh PA) office came to level out the cement floor on my porch. He and his partner did an amazing job, very…
Hayden (from the Pittsburgh PA) office came to level out the cement floor on my porch. He and his partner did an amazing job, very efficient and professional! I'm thrilled with the results! I had a dangerous difference in elevation of the two slabs on my porch, actually creating a trip hazard. Now, the floor is as smooth as glass! And, it's really interesting to watch them work!
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Anderson has been a tremendous help through the entire process from our initial meeting to preparing for our foundation work. He is…
Anderson has been a tremendous help through the entire process from our initial meeting to preparing for our foundation work. He is knowledgeable, quick to respond, and truly does care about his customers. Would recommend MVFS and Anderson to anyone that has foundation issues.
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Ok I’ve tried several time to create more than one review but it’s not allowing me too so this will be for both Alex and Rodreck. They…
Ok I’ve tried several time to create more than one review but it’s not allowing me too so this will be for both Alex and Rodreck. They both did a great job putting in our French drain. We really appreciate their hard work. Thank you for getting it done for us and we will definitely reach back out to Mountain valley if we ever need any foundation issues in the future. And they both deserve a 10. Thanks so much. The Kirkbrides
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On time explained all steps & kept me informed..Nice Job Austin & Michael. Hidhly recompense. Jim Ball
On time explained all steps & kept me informed..Nice Job Austin & Michael. Hidhly recompense. Jim Ball
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Darrell was absolutely fantastic. He was friendly, efficient and a very good customer service representative. He explained what he was…
Darrell was absolutely fantastic. He was friendly, efficient and a very good customer service representative. He explained what he was going to do and then explained any hiccups he found while completing everything to my satisfaction. I would have him come back for any services I may need in the future.
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Will S. And Jimmy B. Were both out at the house and they both were very personable polite and professional.
Will S. And Jimmy B. Were both out at the house and they both were very personable polite and professional.
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The install team was prompt, courteous, and professional. The foreman Andy went out of his way to ensure I understood every step and…
The install team was prompt, courteous, and professional. The foreman Andy went out of his way to ensure I understood every step and answered all my questions. His crew of Darrien, Josh, and Mikey were hard workers and they all treated my home like it was their own!
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Dontrell Lester came out to my house and gave an outstanding inspection. I had Cantey out before and Don went above and beyond. Definitely…
Dontrell Lester came out to my house and gave an outstanding inspection. I had Cantey out before and Don went above and beyond. Definitely moving forward with this company for my foundation project!
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Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
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encapsulation, The company and the great crew were very professional. They all were the best that I've had since moving to Columbia. Jarris …
encapsulation, The company and the great crew were very professional. They all were the best that I've had since moving to Columbia. Jarris and Brandon did everything that I could have ask for and more.
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We had the Charleston crew Andrew, Darrell, EJ, and Myshawn complete work at our North Myrtle Beach home. Great work and very professional.
We had the Charleston crew Andrew, Darrell, EJ, and Myshawn complete work at our North Myrtle Beach home. Great work and very professional.
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We had driveway concrete lifting, leveling and repairs performed by Carnell with Mountain Valley Foundation. Our customer experience was…
We had driveway concrete lifting, leveling and repairs performed by Carnell with Mountain Valley Foundation. Our customer experience was top of the line! Carnell arrived promptly; kept us informed every step of the process; updated us on what to expect; he was very professional; experienced; courteous; personable; friendly and assured us if the process. When the process was completed-he provided information on the drying process, etc. Thank-you Carnell for your great service!! Greatly appreciated!!
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I would like to let everyone know that Mr Mack came & survey our home today & did a phenomenal job & was very kind & polite & I will…
I would like to let everyone know that Mr Mack came & survey our home today & did a phenomenal job & was very kind & polite & I will recommend this company to everyone if there have any cross base repairing work
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Dan Rubenstein was very helpful
Dan Rubenstein was very helpful
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My termite bond company alerted me to an extremely high humidity problem in my crawl space. Mold and wood rot were going to be a problem if …
My termite bond company alerted me to an extremely high humidity problem in my crawl space. Mold and wood rot were going to be a problem if we did not get it under control so an encapsulation was needed. I called 3 different companies to come and quote the job. Jack Jeffords from Mount Valley came and gave me a no nonsense estimate of what needed to be done. He proposed exactly what was necessary and didn't pad the quote with a bunch of extras that would drive the cost up. MTVS has a low price guarantee stating that they will match any other competitors quote for like for like work and beat it by $100. Encapsulation done properly is not an inexpensive situation. That being said they beat one of the competitors quotes by $10,000 and met the price of the other lowest price that I had received. Jack and his manager worked with me to get the lowest possible cost and I felt really confident with Mount Valley as a organization.A deposit was paid and the work was scheduled about a month away. I got a phone call from the office asking if I would like an earlier date and I said yes. They had a job that had gotten postponed and I was able to take that slot about 3 weeks earlier than scheduled.On the morning of my appointment I was greeted by the job foreman Alex and his assistant Roderick. These guys were great in every respect. My crawl space is quite low and difficult, only 2' at it's tallest point. These two guys attacked it without a complaint and in quick order had the old vapor barrier pulled out and the trash and debris removed and bagged up. They began to wrap the 21 piers and cover the foundation walls with their 20 mil plastic. Then they covered the crawl space floor and the taping process began. On the third day David came and was part of the work crew as well. These guys were all very friendly hard working sharp fellows and were a joy to work with!I am 100% pleased with the whole experience and highly recommend Mount Valley Foundation Service. They will do a great job for you and won't try to oversell or take advantage of you.Thanks MVFS for fixing my problem and protecting my home.
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Jerrod M, Noah J, and Azim D all very professional. On time, stayed on schedule. Work completed to my total satisfaction
Jerrod M, Noah J, and Azim D all very professional. On time, stayed on schedule. Work completed to my total satisfaction
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Mike, Ryan, and Desean did an absolutely fabulous job under the direction of the multi-talented and non-stop WORKING boss Mike Zalewski….
Mike, Ryan, and Desean did an absolutely fabulous job under the direction of the multi-talented and non-stop WORKING boss Mike Zalewski. They left this place fantastic and clean. Great work ethic and professionalism. If you get to pick your crew, pick them!! They encapsulated and installed two dehumidifiers too. Simply out: Job well done.
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Donovan and his crew were totally responsive to my text communication. He followed through and came by and fixed my issue in minutes. He…
Donovan and his crew were totally responsive to my text communication. He followed through and came by and fixed my issue in minutes. He is one of the best contractors we've worked with in terms of communication and taking the time to do the job right. Every company needs a Donavan. In fact, do yourself a favor and get yourself a Donavan this holiday season.
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Mount Valley Foundation Services is an excellent company with great customer service. Their employees have extensive knowledge and…
Mount Valley Foundation Services is an excellent company with great customer service. Their employees have extensive knowledge and expertise on crawl spaces. I was blown away by the amount of items that Kevin Chavis inspected at my home.
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Great working with them, they came to my home in Augusta. . It was all completed in one day. Very happy with the results. They explained…
Great working with them, they came to my home in Augusta. . It was all completed in one day. Very happy with the results. They explained step by step. Highly recommend.
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My old house needs some love and I had concerns about my flooring. But after working with Elliot, my worries were put to rest. He arrived…
My old house needs some love and I had concerns about my flooring. But after working with Elliot, my worries were put to rest. He arrived promptly and listened carefully. He was a great sport about shimmying into the crawl space where he immediately encountered a dead rat, which didn't faze him a bit. Thankfully it's only a subfloor issue. Elliot explained a couple of ways to go about fixing it. I will definitely be using Mount Valley Foundation to replace the subfloor when the time comes to move on this project. So thankful to be worry-free! A+++++++
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It was so nice for a change to have a service provider arrive on time and provide exactly what I expected. Alex Myers and his crew; Cedric …
It was so nice for a change to have a service provider arrive on time and provide exactly what I expected. Alex Myers and his crew; Cedric Kensley, Omar Cummings, Raeqwan-White Robinson, got right to work and did an outstanding job. Alex called to let me know when they were 30 mins out, greeted me, introduced himself and shook my hand. I was extremely impressed by his professionalism and the demeanor of his crew. I couldn’t be happier or more satisfied with their work. Plus, Alex took photos so I didn’t have to crawl under the house to inspect the results. I encourage anyone needing work done in their crawl space to use Mount Valley Foundation Services based in Charleston, SC. Many thanks to Glen Joyner for his estimate, explanations, and follow up. You should be proud of the company you represent.
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Jalen Dendy did a great job at our home. Was very professional and friendly and finished in a timely manner.
Jalen Dendy did a great job at our home. Was very professional and friendly and finished in a timely manner.
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My home's foundation needed to be stabilized and I had ZERO idea of what that process entailed and how much it would cost. In an effort to…
My home's foundation needed to be stabilized and I had ZERO idea of what that process entailed and how much it would cost. In an effort to combat my total ignorance, I got an estimate (and an education) from FOUR companies that specialized in foundation work. By far, Don Lester @ Mount Valley offered me the best, clearest description of the work he was proposing. Also, the proposal included an easy-to-understand drawing, a lifetime guarantee and….an extremely fair, very competitive price. THANK YOU!
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Glenn J was my field inspector. He did a very thorough job and told me everything he found with pictures. He provided multiple finance…
Glenn J was my field inspector. He did a very thorough job and told me everything he found with pictures. He provided multiple finance options and gave great detail of what would happen should we use their services.
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Will S, Jimmy B, and Ober L came out and took care of installing the piers for our foundation repair. Will was very enthusiastic and had…
Will S, Jimmy B, and Ober L came out and took care of installing the piers for our foundation repair. Will was very enthusiastic and had such a positive attitude. He went over everything with us before they started. The team was efficient and we were relieved to have the work taken care of.
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John DeCarlo and his partner were very professional,informative,and courteous. It was a pleasure doing business with Mount Valley Fountain. …
John DeCarlo and his partner were very professional,informative,and courteous. It was a pleasure doing business with Mount Valley Fountain. John Penn even came back a second time to answer some questions before we hired Mount Valley to do the job The rest of the staff were also very helpful
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We have had Mount Valley Foundation services complete two projects for us. Both projects went well and the teams completing those projects…
We have had Mount Valley Foundation services complete two projects for us. Both projects went well and the teams completing those projects were very professional. I would recommend them to anyone that has a foundation issue.
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Don Lester did a FANTASTIC job explaining everything! He took his time and made sure there were no questions. Outstanding job!!
Don Lester did a FANTASTIC job explaining everything! He took his time and made sure there were no questions. Outstanding job!!
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Randall, Hunter and Branson did an excellent job and in a very timely manner. The first day was rainy and cold but they did what was…
Randall, Hunter and Branson did an excellent job and in a very timely manner. The first day was rainy and cold but they did what was needed. Randall ensured I understood was the crew was doing and kept me updated. I will gladly pass along my satisfaction and tell folks to ask for this crew!
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Dylan from the Charleston office was a total professional, super knowledgeable and cool… definitely recommend!!!
Dylan from the Charleston office was a total professional, super knowledgeable and cool… definitely recommend!!!
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This is a solid company and they do great work. Bernard Jefferson performed a thorough inspection of our system, after a recent hurricane, …
This is a solid company and they do great work. Bernard Jefferson performed a thorough inspection of our system, after a recent hurricane, and was particularly kind and friendly, courteous, professional and knowledgeable! Thank you!
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Great Greenville team we had to lift out slab. Skipper team was professional and on time, did a quick quality job. Very satisfied how it…
Great Greenville team we had to lift out slab. Skipper team was professional and on time, did a quick quality job. Very satisfied how it looks now. Thank you Mount Valley and Team Skipper Rich
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Patrick is the type of guy you want to show up for a thorough and honest assessment of your home and foundation. He very concisely laid out …
Patrick is the type of guy you want to show up for a thorough and honest assessment of your home and foundation. He very concisely laid out our crawlspace issues and presented a clear plan for improvement. No hard sales tactics, just the facts.
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Installers Alex Meyers and Rae-Kwon White Robinson out of the Charleston office really went above and beyond to take care of my foundation…
Installers Alex Meyers and Rae-Kwon White Robinson out of the Charleston office really went above and beyond to take care of my foundation needs. I very much appreciated how polite and thoughtful they were, as well as efficient. I felt like I was in good hands with them, they answered any questions I had. Thanks guys!
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Phil came out and walked us through what our issues were and was very professional, explained the next steps and scheduled the project. The …
Phil came out and walked us through what our issues were and was very professional, explained the next steps and scheduled the project. The project was finished today and the crew was very professional and did a great job… very happy.
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Very informative in all that was going on , kept me up to speed thru out the job.
Very informative in all that was going on , kept me up to speed thru out the job.
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The crew from Mount Valley arrived on n time and proved to be very professional in their work and performed everything with excellence….
The crew from Mount Valley arrived on n time and proved to be very professional in their work and performed everything with excellence. They described everything they were doing which was per the engineered drawing. I was very pleased with their work.
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This company comes highly recommended. The crew from Charleston was very good and professional! Andy,Ryan,Darrin,and Jesse are the best and …
This company comes highly recommended. The crew from Charleston was very good and professional! Andy,Ryan,Darrin,and Jesse are the best and did an excellent job lifting up my foundation and floor repair.
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We discovered that we had an issue with our sump pump. The pump was not removing the water from underneath our house. Mark Duncan came out…
We discovered that we had an issue with our sump pump. The pump was not removing the water from underneath our house. Mark Duncan came out and spent several hours cleaning out the pump and running fresh water through the system. Now the pump works great! He also cleaned up any mud and dirt that he tracked in underneath the house. I was very impressed with the finished job.
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Clint Weismann was very patient and professional before, during and after the inspection process. He explained every question that was…
Clint Weismann was very patient and professional before, during and after the inspection process. He explained every question that was asked of him in a very simple way that was easy to understand. He was very through in his job and very impressive to watch and I will certainly recommend him to my friends.
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John Willis with the Mount Valley Foundation Charleston area office is amazing! I had made an appointment because the brick step leading up …
John Willis with the Mount Valley Foundation Charleston area office is amazing! I had made an appointment because the brick step leading up to my front porch had separated from the foundation leaving about a 2" gap. I had a brick masonry contractor out a few days prior and gave me a high quote to repair the step. John arrived this afternoon and was able to pull back the entire brick step (4' wide and very heavy) and discovered a big root growing under the step which had caused the step to separate from the foundation. He chopped up the root and cleared the entire area under the step. He was then able to move the step back into position so it's now level. Unbelievable! I couldn't believe what he had just done. He did all that in about 15 minutes and saved me $2k. Truly a rock star! I couldn't be happier and highly recommend John and Mount Valley Foundation.
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We had a total encapsulation done and then had a drain and sump pump placed. We had a question and it was resolved quickly and easily. …
We had a total encapsulation done and then had a drain and sump pump placed. We had a question and it was resolved quickly and easily. Chanel, Omar, Perryon, and Joe Werder were great! Very professional and super helpful. They did an amazing job and everything was super clean and neat when they left. Extremely pleased and would definitely use Mount Valley again. Strongly recommend this company!!
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Jarvis and Brandon were on time, professional, friendly, and got the job done installing new insulation under our home. We also love our…
Jarvis and Brandon were on time, professional, friendly, and got the job done installing new insulation under our home. We also love our new crawl space doors. Highly recommend!
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Very informative and helpful in understanding the maintenance.
Very informative and helpful in understanding the maintenance.
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Don came and inspected our home. He was pleasant and very knowledgeable. He explained his findings and was very thorough with his…
Don came and inspected our home. He was pleasant and very knowledgeable. He explained his findings and was very thorough with his explanation of the problems, the solution and the follow up after the project is complete. Don made my husband and I believe in your work, the integrity of the company and your commitment to customer satisfaction.
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Mount Valley, Miles and John were all stellar. They fixed my foundation very soon after I called them and got on the schedule. They were so …
Mount Valley, Miles and John were all stellar. They fixed my foundation very soon after I called them and got on the schedule. They were so responsive and experienced and kind. The job was finished very quickly too. I highly recommend them to everyone. I couldn’t be happier with the work.
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Dylan from MVF Charleston was great and very thorough and knowledgeable. Great representative.
Dylan from MVF Charleston was great and very thorough and knowledgeable. Great representative.
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I can't say enough good things about the team from Mount Valley Foundation Services. Oscar M., Cory H. and Brandon W. did an outstanding…
I can't say enough good things about the team from Mount Valley Foundation Services. Oscar M., Cory H. and Brandon W. did an outstanding job with the foundation repair. I was very impressed with the entire process and the materials used. They explained each step of the repair and completed the job in a very timely manner. Thanks for a job well done!
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lucus and Sergio were amazing. arrived on time and very honest. confirmed the cause of my water, however because it was in an elevator…
lucus and Sergio were amazing. arrived on time and very honest. confirmed the cause of my water, however because it was in an elevator shaft they were unable to repair it, but gave great advise. they are truely a wonderful company with a great team.
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Thank you Mark Duncan for doing a super Job on our Service. We appreciate your hard work and attention to detail! People like you are Rare!!
Thank you Mark Duncan for doing a super Job on our Service. We appreciate your hard work and attention to detail! People like you are Rare!!
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John Willis came out to my mom's house and was very informative.He made my mother and I feel very comfortable in understanding the issues…
John Willis came out to my mom's house and was very informative.He made my mother and I feel very comfortable in understanding the issues we have in the crawl space of the home. He answered all questions without making us feel rushed or pressured. He was enlightening providing us with solid options on what would be best for the home regarding the foundation.
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The contractor was professional and friendly. He made sure I was informed throughout the job.
The contractor was professional and friendly. He made sure I was informed throughout the job.
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We are very thankful that we selected Mount Valley to raise and align the concrete slabs in our garage and sidewalk. Dustin came in july…
We are very thankful that we selected Mount Valley to raise and align the concrete slabs in our garage and sidewalk. Dustin came in july and gave us a very careful estimate and was extremely polite and helpful. And today, Yannis came and worked all day on the job raising and aligning the slabs in the garage and the sidewalk. He was extremely courteous and he was totally dedicated to making us happy with his work- – he did an excellent job!!
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Andy and Ryan were very professional and polite, they were very hard workers, they jumped right in and got the job done.
Andy and Ryan were very professional and polite, they were very hard workers, they jumped right in and got the job done.
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COULDN’T ASK FOR A BETTER CREW! Wesley Capps, Ray Sherbert, and Horace Sherbert went above and beyond when they encapsulated our crawl…
COULDN’T ASK FOR A BETTER CREW! Wesley Capps, Ray Sherbert, and Horace Sherbert went above and beyond when they encapsulated our crawl space. We would recommend Mount Valley to anyone!
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Andres and the crew did a good job and were professional. My service was completed on 4/29/25.
Andres and the crew did a good job and were professional. My service was completed on 4/29/25.
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Mount Valley is a top notch company and is second to none! Very pleased with the work they've done on my house!
Mount Valley is a top notch company and is second to none! Very pleased with the work they've done on my house!
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We had Travis inspect our foundation. We suspected there were foundation issues. Another company inspected and quoted us 25k. When Travis…
We had Travis inspect our foundation. We suspected there were foundation issues. Another company inspected and quoted us 25k. When Travis inspected he was very through and said there is no foundation problem. I'm grateful for honest, transparent companies that have their customers best interest. Thank you!
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Very professional and friendly. Did excellent work and always felt like we were in good hands. Chris and Devin did an excellent job on site….
Very professional and friendly. Did excellent work and always felt like we were in good hands. Chris and Devin did an excellent job on site. Would definitely recommend.
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Dylan Lovering was our inspector. Awesome job. Andy Williams and Ryan Peaces did the repair of our floor joist and put in footers and a…
Dylan Lovering was our inspector. Awesome job. Andy Williams and Ryan Peaces did the repair of our floor joist and put in footers and a steel joist. They did a great job. Another crew coming in to finish the encapsulation … very pleased
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Joe and Mike showed up on time, explained everything in detail, did a great job protecting our yard, and got the job done quickly. Both…
Joe and Mike showed up on time, explained everything in detail, did a great job protecting our yard, and got the job done quickly. Both were extremely professional and thorough with their approach. Highly recommend.
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Job was quoted, accepted, and then they followed through exactly as promised. Mike Zelewski went above and beyond my expectations getting…
Job was quoted, accepted, and then they followed through exactly as promised. Mike Zelewski went above and beyond my expectations getting the huge job done when promised. We have a 3 year old son so getting our basement fixed was #1 priority. MVFS made us feel like they respected that. I 100% recommend them for any foundation service needs. My job was 60 linear feet, 12 inches wide, about 5 inches deep. Closed gutter system into sump pump. All interior walk out basement. They also installed vapor barrier on all interior block walls.
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Trevor raven,Alex Hernandez,and Justin Smith very professional,quick,and helpful when explaining the details of what was done.
Trevor raven,Alex Hernandez,and Justin Smith very professional,quick,and helpful when explaining the details of what was done.
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Mount Valley Foundation Services were very professional. They were efficient and made sure we understood all of what was being done. It is…
Mount Valley Foundation Services were very professional. They were efficient and made sure we understood all of what was being done. It is on the pricier side but the work comes with a warranty which gives me Evan more confidence in their work. I would recommend them to others.
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I am very pleased with the work recently performed by Yiannis and Landon. After damage from Hurricane Helene, my home needed helical piers…
I am very pleased with the work recently performed by Yiannis and Landon. After damage from Hurricane Helene, my home needed helical piers installed to provide additional foundation support. They also performed a SettleStop PolyRenewal project to take care of settling issues with my front steps and walkway. They kept me informed of all the steps involved and made sure I was satisfied with the results.
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Irving Gomez, just finished my driveway, it looks great, he did a great job cleaning everting up. He did a wonderful job. I will tell…
Irving Gomez, just finished my driveway, it looks great, he did a great job cleaning everting up. He did a wonderful job. I will tell everyone about him. Glenda
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John Penn was very professional, detail oriented and explained my issues to me in a manner that was user friendly and very easy to…
John Penn was very professional, detail oriented and explained my issues to me in a manner that was user friendly and very easy to understand..10/10
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Jerrod Mazyck and Alex M. And creww did a great job fixing our foundation. They were very professional and kind. They let us know through…
Jerrod Mazyck and Alex M. And creww did a great job fixing our foundation. They were very professional and kind. They let us know through out the time here what they were doing and explained to us in detail. Answered all our questions. I would highly recommend this crew of guys. Great job!!
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Jacob, Landon and Patrick are the best. After finding the job would be more than they expected they persevered and did a beautiful job by…
Jacob, Landon and Patrick are the best. After finding the job would be more than they expected they persevered and did a beautiful job by removing insulation and encapsulating the crawl space .They were personable, professional and really cared about going above and beyond. We recommend Mt Valley Foundations and commend their workers for a job well done!
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Andy, Darren and Josu installed new bracing under our house. They were on some starting and finishing. They explained what they were doing …
Andy, Darren and Josu installed new bracing under our house. They were on some starting and finishing. They explained what they were doing every step of the way. Overall it was a good experience.
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Super professional and very transparent through the whole process. My project manager David kept me in the loop as the project progress and …
Super professional and very transparent through the whole process. My project manager David kept me in the loop as the project progress and our floors are now noticeably more stable. It's nice to know that our foundation is no longer crumbling right beneath us!
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Jack Jeffers was absolutely wonderful to work with. He confirmed the appointment for the next day. He showed up exactly on time. He was…
Jack Jeffers was absolutely wonderful to work with. He confirmed the appointment for the next day. He showed up exactly on time. He was friendly, professional and knowledgeable about how and what was needed and also the steps that needed to be taken before and after their service. I can highly recommend using Jack and Mount Valley Foundation if you want the work to be done right the first time!
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Elliot Walz was prompt, courteous, knowledgeable and very polite. Answered all my questions and left me with a proposal with one visit….
Elliot Walz was prompt, courteous, knowledgeable and very polite. Answered all my questions and left me with a proposal with one visit. Great service!
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Don Lester did a great job explaining the issues with my crawlspace. He was very thorough. The inspection lasted about 4 hours. He…
Don Lester did a great job explaining the issues with my crawlspace. He was very thorough. The inspection lasted about 4 hours. He inspected inside, the crawlspace, and checked out cracks in the bricks. I had two other estimates and although it’s more, I went with Mount Valley.
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Mountain Valley sent Christian Rudd, Tyler Moreland and Cody Britton to do a 3 day job of supporting and leveling my home. They were prompt,…
Mountain Valley sent Christian Rudd, Tyler Moreland and Cody Britton to do a 3 day job of supporting and leveling my home. They were prompt, respectful and kept me updated during the process everyday, showing me pictures at the completion. They were wonderful, my house feels so much more stable when walking from one end to the other.
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Mount Valley completed a driveway repair which involved foam lifting of sections that had settled as much as 2-3 inches. Clearly having…
Mount Valley completed a driveway repair which involved foam lifting of sections that had settled as much as 2-3 inches. Clearly having great expertise, Yiannis went above and beyond to make sure that no tripping hazards remained by beveling some of the edges. I would highly recommend Mount Valley Foundation.
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We scheduled three appointments with local foundation companies to get estimates on jack placement in our crawlspace. All were professional …
We scheduled three appointments with local foundation companies to get estimates on jack placement in our crawlspace. All were professional and.provided information, photos and pricing. We chose Mount Valley because of interaction with John Penn. Pricing was competitive but we felt most informed and confident with John and Mount.Valley. He was available and prompt to answer questions and concerns. On installation day, Tommy and crew arrived on time, introduced themselves and quickly went to work. They were a cohesive team and had the job completed in a few hours. We have been very pleased with the whole experience and would definitely recommend Mount Valley.
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The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, …
The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, installed the encapsulation and received payment the customer service is trash. I’ve called twice about questions pertaining to the thermostat and nobody has ever called me back. I wanted to get pictures of the finished work they did under my house and they said that was against company policy. There’s another problem I had with the installation but I don’t want to post it publicly. The work under the house was great but the customer service is awful. They really fooled me because I thought the customer service would be great for years to come but I don’t think it will if it’s a struggle to get help like it is now. The service in the beginning is nowhere near the service at the end. I hope the owner contacts me so I can fill him in on what’s happening to me. I don’t think it’s right at all.UPDATE:I am now in contact with Argie and she’s restored some of my confidence with this company. She’s attentive to my needs, concerned about what’s important to me, responds back to me in a TIMELY MANNER and treats me like she would want to be treated as a customer. If you need something done with this company contact ARGIE. THANK YOU ARGIE!!!I had my house repiped yesterday and while the guys were installing it they let me know what the installers did incorrectly while encapsulating my house. The front sump pump was full of water and not draining because it had no electrical connection. It had no electrical connection because the installers didn't even bother to plug it in. The sump pump wasn't put where it was supposed to be put according to the blueprints because the installers didn't want to dig far enough to place it in the correct spot. My front yard is full of water because the installers from Mount Valley didn't point the pipe down so it can drain properly and it's sitting vertically just filling my yard up with water. The installers left my backyard full of trash, rotted plywood, rock piles and tools when they left. They also busted my pipe in the front yard by hitting it with a shovel and left it for me to find. I appreciate you fixing it but wanted to let you know how mad I am with the installation mistakes I've found so far. I would like someone who had nothing to do with the installation come over and look at the work so I can make sure my house doesn't fall apart because things weren't done right. Please contact me when you can so I can get these things fixed.
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Mount Valley Foundation was a pleasure to work with from the Salesperson to the Installation Personal. During the installation process,…
Mount Valley Foundation was a pleasure to work with from the Salesperson to the Installation Personal. During the installation process, Yiannis Kokolis and Landon Wray were very helpful and listened to concerns. They addressed everything and work with me during the installation. Customer service was on point with them and even on the follow up call after.
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I had the opportunity to work with Don Lester from Mt. Valley, and I couldn’t be more impressed. Before contacting Don, I had another…
I had the opportunity to work with Don Lester from Mt. Valley, and I couldn’t be more impressed. Before contacting Don, I had another company come out to give me a quote, but they spent very little time onsite and barely pointed out any issues. Don, on the other hand, was incredibly thorough. He took the time to walk through every detail, identifying potential issues and explaining all of the available options. His expertise and dedication to ensuring everything was covered gave me complete confidence in his recommendations. If you’re looking for someone who is professional, knowledgeable, and genuinely cares about doing the job right, Don is the person to call.
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When andy,Darren and josh arrive they were professional in what they was doing. They communicated what they was doing. And, they also…
When andy,Darren and josh arrive they were professional in what they was doing. They communicated what they was doing. And, they also showed me pictures of what they was doing and what they complete it. No problem I am satisfied.
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We called Mount Valley Foundation Services to request an inspection of our subfloor & floor joists due to cracked kitchen tiles & bouncy…
We called Mount Valley Foundation Services to request an inspection of our subfloor & floor joists due to cracked kitchen tiles & bouncy floor in an adjacent room. Glenn Joyner came out to do the inspection, and we were very impressed with his knowledge, experience, & friendly demeanor. He did a thorough inspection, showed us photos, & said our house was structurally sound, but bouncy floors were due to the long room having 40 yr. old floor joists that were sagging from age & prior moisture issues that existed before our crawl space was encapsulated 17 yrs. ago. He detailed how Mount Valley could raise the joists to permanently resolve the bounce, & the price to do so. We were forthright about needing to save for expense of raising the floor joists, & he offered us the option of using their financing plan, but was understanding when we said we had to make a plan & a timetable before moving forward. Our plan will include using Mount Valley when ready to proceed with repairs.
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Will and Darien were the best, great job !
Will and Darien were the best, great job !
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We are very pleased with the work Pete, Erivan and Jesus did this week at our house. They literally transformed our damp, moldy crawl…
We are very pleased with the work Pete, Erivan and Jesus did this week at our house. They literally transformed our damp, moldy crawl space into a hospital clean roomVery professional with excellent customer service. We highly recommend this team.
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Will S. & Ober L. were amazing. When they arrived they fully explained what was being done & approximately how long it would take….
Will S. & Ober L. were amazing. When they arrived they fully explained what was being done & approximately how long it would take. Throughout the process Will kept us updated with everything that was going on. We're highly satisfied with the service provided.
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A week before Christmas, I had a rat invasion in the crawlspace that was encapsulated by Mount Valley. Marge came out several times to help …
A week before Christmas, I had a rat invasion in the crawlspace that was encapsulated by Mount Valley. Marge came out several times to help me cover the holes where a rat had eaten through the encapsulation material. She was great!! I highly recommend Mount Valley and their great customer service! Marge should be commended for her excellent tireless efforts to help me with my problem. We are now rat, free and encapsulation has now been restored back to normal.
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Yesterday Mt Valley did foundation work for us. The following guys did a great job:Dondre Pondexter, Patrick Escwien and Scott Wingard….
Yesterday Mt Valley did foundation work for us. The following guys did a great job:Dondre Pondexter, Patrick Escwien and Scott Wingard. Scott kept us informed during the whole process. They went above and beyond to fix some issues caused by duct work done the day before. I highly recommend this company. Todd Lee did the estimate and came by also to check on the job. Thanks Todd.
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Will S, Jimmy B, and Ober L were wonderful to work with. Knowledgeable, professional and careful with the yard. Wonderful experience. Well …
Will S, Jimmy B, and Ober L were wonderful to work with. Knowledgeable, professional and careful with the yard. Wonderful experience. Well done gentleman! Keep up the great work!
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My husband and I had a great experience with Mount Valley! Brandon did our initial consultation. He was timely, thorough, and answered all…
My husband and I had a great experience with Mount Valley! Brandon did our initial consultation. He was timely, thorough, and answered all our questions professionally. We had work done on two separate days and again everyone who showed up had amazing customer service. Will, Jimmy, Ober, Austin, and Michael all answered any questions we had without making us feel like we were in the way. They actually encouraged us to ask questions and watch the process to make sure we understood what was happening to our house. I also have peace of mind about my home with the transferable warranty.
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Mount Valley Foundation did a wonderful job on our crawl space. From the beginning, Clint was very easy to understand & gave us affordable…
Mount Valley Foundation did a wonderful job on our crawl space. From the beginning, Clint was very easy to understand & gave us affordable options. The encapsulation only took 3 days & the crew finished up the third evening at 7:00 pm, just in time before Helene came. Our home usually would have flooded during a storm like this, but with Mount Valleys installation of the draining pipes, the water was pumped out successfully. The crew that did the installation was wonderful as well, thank you to Donovan Rougeaux, Isaiah Davis, & Cory Phillips for the quick installation.
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Have cracks in walls and uneven doors, walls separating from ceiling. Contacted Mt Valley for an estimate. Dylan L. arrived on time and…
Have cracks in walls and uneven doors, walls separating from ceiling. Contacted Mt Valley for an estimate. Dylan L. arrived on time and was very pleasant and professional. Did a great job of informing me what his company could do to fix. I found the bid expensive, so I had 2 more estimates. Both were lower than Mt. Valley- yet doing the same thing. The warranty states they do not guarantee that the cracks will come together, that the windows won't stick and that if any plumbing gets messed up it's all on me. Unfortunately all the foundation companies I contacted have the same warranty. Can't see the reason to hire a "foundation" company vs a general contractor to just add a support beam under this 1000 Sq ft house. Dylan is good at what he does, however I just can not afford "the best".
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It was time for my annual inspection and everything went well. Marge did an excellent job and I was very pleased. She took the time to…
It was time for my annual inspection and everything went well. Marge did an excellent job and I was very pleased. She took the time to explain the pictures to me and I really appreciated that. Marge is a valuable asset to your company and she needs to be commended. Great customer service.
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Will S, Jimmy B and Ober L did a wonderful job. On time, friendly and all around a happy crew. I would recommend them very highly.
Will S, Jimmy B and Ober L did a wonderful job. On time, friendly and all around a happy crew. I would recommend them very highly.
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Dave has been awesome in the inspection of our foundation issues and great follow-up, explaining all that is needed to fix the issue. Very…
Dave has been awesome in the inspection of our foundation issues and great follow-up, explaining all that is needed to fix the issue. Very impressed with Mount Valley, looking forward to seeing the end result!
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Dino was very good, he made me understand everything he was saying show a lot of photos of the job to be done
Dino was very good, he made me understand everything he was saying show a lot of photos of the job to be done
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I found Dan Rubenstein to be professional, personable, and engaging. He gave my foundation a very thorough inspection. Dan presented me…
I found Dan Rubenstein to be professional, personable, and engaging. He gave my foundation a very thorough inspection. Dan presented me with multiple options and he and I discussed each of them. I believe Dan to be extremely knowledgeable regarding foundations and related subjects. I highly recommend Mount Valley Foundation Services. Ask for Dan. You won't be sorry.
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Patrick and his crew installed 6 settle-stop push piles in a matter of just a few hours. Very professional, and I would highly recommend…
Patrick and his crew installed 6 settle-stop push piles in a matter of just a few hours. Very professional, and I would highly recommend Mount Valley Foundation Services to anyone who needs foundation work or crawl-space encapsulation done.
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Mount Valley really delivered! Their representatives, Yiannis and Landon were friendly, talented, and efficient. If I needed work on my…
Mount Valley really delivered! Their representatives, Yiannis and Landon were friendly, talented, and efficient. If I needed work on my foundation, I’d call these guys first! Goose Moncrief, Nov 2024
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Justin Munn, Cory Winters, Kenneth Capps and Tommy Hudson just left from completing the project. They were very professional and did a…
Justin Munn, Cory Winters, Kenneth Capps and Tommy Hudson just left from completing the project. They were very professional and did a great job of clean-up afterward. We it came to the foundation problem these people were the best.
