Crawl Space Encapsulation & Foundation Repair Experts
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Our Customers Trust Us
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John Willis came out to my mom's house and was very informative.He made my mother and I feel very comfortable in understanding the issues…
John Willis came out to my mom's house and was very informative.He made my mother and I feel very comfortable in understanding the issues we have in the crawl space of the home. He answered all questions without making us feel rushed or pressured. He was enlightening providing us with solid options on what would be best for the home regarding the foundation.
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The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, …
The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, installed the encapsulation and received payment the customer service is trash. I’ve called twice about questions pertaining to the thermostat and nobody has ever called me back. I wanted to get pictures of the finished work they did under my house and they said that was against company policy. There’s another problem I had with the installation but I don’t want to post it publicly. The work under the house was great but the customer service is awful. They really fooled me because I thought the customer service would be great for years to come but I don’t think it will if it’s a struggle to get help like it is now. The service in the beginning is nowhere near the service at the end. I hope the owner contacts me so I can fill him in on what’s happening to me. I don’t think it’s right at all.UPDATE:I am now in contact with Argie and she’s restored some of my confidence with this company. She’s attentive to my needs, concerned about what’s important to me, responds back to me in a TIMELY MANNER and treats me like she would want to be treated as a customer. If you need something done with this company contact ARGIE. THANK YOU ARGIE!!!I had my house repiped yesterday and while the guys were installing it they let me know what the installers did incorrectly while encapsulating my house. The front sump pump was full of water and not draining because it had no electrical connection. It had no electrical connection because the installers didn't even bother to plug it in. The sump pump wasn't put where it was supposed to be put according to the blueprints because the installers didn't want to dig far enough to place it in the correct spot. My front yard is full of water because the installers from Mount Valley didn't point the pipe down so it can drain properly and it's sitting vertically just filling my yard up with water. The installers left my backyard full of trash, rotted plywood, rock piles and tools when they left. They also busted my pipe in the front yard by hitting it with a shovel and left it for me to find. I appreciate you fixing it but wanted to let you know how mad I am with the installation mistakes I've found so far. I would like someone who had nothing to do with the installation come over and look at the work so I can make sure my house doesn't fall apart because things weren't done right. Please contact me when you can so I can get these things fixed.
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The install team was amazing. They were patient and helpful with all my questions as well as did a great job with my encapsulation. I love…
The install team was amazing. They were patient and helpful with all my questions as well as did a great job with my encapsulation. I love that my crawl space is clean, neat and energy efficient now. Michael S., Sergio, and Nicholas A., were professional, and on-time. They worked hard and did a fabulous job. Now I would even go under my house if I needed to where I wouldn't have before.
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Kevin Chavis is absolutely amazing! A true asset to the company! A pleasure to work with!
Kevin Chavis is absolutely amazing! A true asset to the company! A pleasure to work with!
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Jarvis & Brandon did an excellent job on my crawlspace.
Jarvis & Brandon did an excellent job on my crawlspace.
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This company is the real deal. Very professional. Well organized. Free inspection. On site proposal for the work. No pressure. Miles…
This company is the real deal. Very professional. Well organized. Free inspection. On site proposal for the work. No pressure. Miles Suffling was our Field Inspector. Very helpful. Great guy. I will use this group for any foundation needs I have in the future. Well done!
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The crew from Mount Valley arrived on n time and proved to be very professional in their work and performed everything with excellence….
The crew from Mount Valley arrived on n time and proved to be very professional in their work and performed everything with excellence. They described everything they were doing which was per the engineered drawing. I was very pleased with their work.
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Jerrod and his crew were fast and efficient and explained anything I asked him about quickly to me. I was very impressed with the…
Jerrod and his crew were fast and efficient and explained anything I asked him about quickly to me. I was very impressed with the professionalism and quality of work that was done to my home
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Alex & Ryan you guys rock -very cordial, professional , & punctual ‼️
Alex & Ryan you guys rock -very cordial, professional , & punctual ‼️
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Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
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Company repaired the Foundation for our church and social hall. Joe, Mike and Isaiah were professional, courteous and diligent in their…
Company repaired the Foundation for our church and social hall. Joe, Mike and Isaiah were professional, courteous and diligent in their work. Would recommend Mount Valley Foundation Services 100%
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Miles was so informative, knowledgeable and so incredibly thorough. He more than exceeded my expectations. John, Justin and Yannis we’re…
Miles was so informative, knowledgeable and so incredibly thorough. He more than exceeded my expectations. John, Justin and Yannis we’re kind, thorough, responsible, and incredibly communicative through the whole construction process. Would certainly do this again.
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We are very pleased with the work Pete, Erivan and Jesus did this week at our house. They literally transformed our damp, moldy crawl…
We are very pleased with the work Pete, Erivan and Jesus did this week at our house. They literally transformed our damp, moldy crawl space into a hospital clean roomVery professional with excellent customer service. We highly recommend this team.
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John & Mike did a great job on our basement, very professional and knowledgeable
John & Mike did a great job on our basement, very professional and knowledgeable
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Randall, Hunter and Branson did an excellent job and in a very timely manner. The first day was rainy and cold but they did what was…
Randall, Hunter and Branson did an excellent job and in a very timely manner. The first day was rainy and cold but they did what was needed. Randall ensured I understood was the crew was doing and kept me updated. I will gladly pass along my satisfaction and tell folks to ask for this crew!
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Jerrod M, Noah J, and Azim D all very professional. On time, stayed on schedule. Work completed to my total satisfaction
Jerrod M, Noah J, and Azim D all very professional. On time, stayed on schedule. Work completed to my total satisfaction
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Nathan Bligen, Brady McDowell, Tyler Williams, and Danny Goings did a great job. Nate and his crew were very informative, professional,…
Nathan Bligen, Brady McDowell, Tyler Williams, and Danny Goings did a great job. Nate and his crew were very informative, professional, very courteous and completed this job and just 2 and half days! I would definitely recommend this crew to my friends and family without hesitation.
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John and Mike were very professional and timely on getting our foundation repaired. They did an amazing job and we are very pleased.
John and Mike were very professional and timely on getting our foundation repaired. They did an amazing job and we are very pleased.
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What a GREAT experience!!!We choose Mount Valley Foundation Services to lift a section of our in-ground pool concrete that had…
What a GREAT experience!!!We choose Mount Valley Foundation Services to lift a section of our in-ground pool concrete that had settled.Joseph Willis and Perryon Jones were the Technicians who arrived and performed the work. They took the time to explain everything prior to working and then afterwards they took the time to review the project and answer any questions we had.Excellent repair work.If we have a future need, we will call them again.
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The consultation and the work performed was amazing.Cory Hawkins, Oscar Mota, and Brandon Waters explained the entire process and kept me…
The consultation and the work performed was amazing.Cory Hawkins, Oscar Mota, and Brandon Waters explained the entire process and kept me updated throughout the 3 day job. The only reason for a 4 star is due to the scheduling process, as it was horrific to say the least. Permitting not completed and job scheduled and then job rescheduled more few times. Outside of that, the team was very professional and did a great job cleaning up.
services
At Mount Valley Foundation Services, we have been in the foundation repair business serving the communities of South Carolina and over the border in North Carolina & Georgia since 1986!
Crawl Space Repair
The crawl space under your house may be out of sight, but it should not be out of your mind. A lot more could be going in the crawl space than you realize.
Foundation Repair
No homeowner wants to think about big projects like foundation repair. but if you’re vigilant enough to catch cracking and moving walls early, you’ll avoid the dangers of a failing structural foundation.
Basement Waterproofing
If you are a homeowner who happens to have a basement below your main living space, you may have unknown water damage. Learn more of the benefits of basement waterproofing.
Concrete Lifting
Concrete is known for its strength, and it’s commonly used to construct floors, sidewalks, and driveways. However, it can still break or develop cracks due to the softness of the soil underneath.
Proudly Serving Columbia, Myrtle Beach, Sumter, Florence, Greenville, Charleston, Asheville, Augusta & Savannah
Augusta · Charleston · Columbia · Greenville · Myrtle Beach · Savannah
Don’t See Your Service Area? Check Out Our Other Great Groundworks Companies Serving the Carolinas
Why Homeowners Choose Mount Valley
Since 1986, Mount Valley Foundation Services – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. With help from the professionals at Mount Valley Foundation Services, you don’t have to stress about your foundation problems or worry about the effect they are having on the structural integrity of your home. Our goal is to help you find the best foundation solution that will permanently & affordably solve your foundation issues. Not only will our structural repair services fix your current foundation problems, but they will also help prevent further damages and preserve the structural integrity of your property.
Whether you have a crack in your foundation, bowing walls, or uneven floors, we can help repair the damage and prevent it from getting worse. Our foundation experts strive to eliminate all your foundation problems and keep your property safe, and your family protected.
