Mount Valley Foundation Services is now Groundworks!
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Our Customers Trust Us
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These guys were great! I work for a corporate office that handled the scheduling but as the staff member responsible for letting them in…
These guys were great! I work for a corporate office that handled the scheduling but as the staff member responsible for letting them in the building, I found them extremely easy to get in touch with regarding minor changes to our schedule! They work quick too! Very happy with the work they completed at office. Thanks guys!
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Excellent customer service. The manager gave me a heads up call to explain the service options I had before I had someone come out. The…
Excellent customer service. The manager gave me a heads up call to explain the service options I had before I had someone come out. The service technician they had come out was named Pete and he was amazing. Incredibly personable and knowledgeable. He made me feel a lot more comfortable with the entire process. I definitely would recommend them to anyone looking to get the job done right and honestly.
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Jack Kerman, Dalton, and Cameron did an excellent job with my foindation
Jack Kerman, Dalton, and Cameron did an excellent job with my foindation
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We had some issues with scheduling but once the crew was on site it went very well. This was a more involved job than normal. Yiannis and…
We had some issues with scheduling but once the crew was on site it went very well. This was a more involved job than normal. Yiannis and his partner explained what they were doing and got the job done quickly. Thank you guys for fixing my sidewalk!!
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Will and Darien were the best, great job !
Will and Darien were the best, great job !
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William Cheeks and his crew were on time both days. MrCheeks explained the process each step which was appreciated . They cleaned the site …
William Cheeks and his crew were on time both days. MrCheeks explained the process each step which was appreciated . They cleaned the site thoroughly. They were respectful and professional. I would highly recommend this company S. David. Augusta, Georgia
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Lucas and team did a great job.
Lucas and team did a great job.
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We called Mount Valley Foundation Services to request an inspection of our subfloor & floor joists due to cracked kitchen tiles & bouncy…
We called Mount Valley Foundation Services to request an inspection of our subfloor & floor joists due to cracked kitchen tiles & bouncy floor in an adjacent room. Glenn Joyner came out to do the inspection, and we were very impressed with his knowledge, experience, & friendly demeanor. He did a thorough inspection, showed us photos, & said our house was structurally sound, but bouncy floors were due to the long room having 40 yr. old floor joists that were sagging from age & prior moisture issues that existed before our crawl space was encapsulated 17 yrs. ago. He detailed how Mount Valley could raise the joists to permanently resolve the bounce, & the price to do so. We were forthright about needing to save for expense of raising the floor joists, & he offered us the option of using their financing plan, but was understanding when we said we had to make a plan & a timetable before moving forward. Our plan will include using Mount Valley when ready to proceed with repairs.
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Jake was very professional and explained everything in detail that I need to have done. He went the extra mile to make sure that I…
Jake was very professional and explained everything in detail that I need to have done. He went the extra mile to make sure that I understood everything I need and extra issues that will be needed done as well. He gave me his number to call if I had any questions. I greatly appreciate the time. He didn't rush through anything.
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Your worker's did a excellent job and explain the process to us . They are very hard workers . We appreciate everything they did for us….
Your worker's did a excellent job and explain the process to us . They are very hard workers . We appreciate everything they did for us. Thank you so much, Sonja & Steve Eggleston
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Mount Valley Foundation was a pleasure to work with from the Salesperson to the Installation Personal. During the installation process,…
Mount Valley Foundation was a pleasure to work with from the Salesperson to the Installation Personal. During the installation process, Yiannis Kokolis and Landon Wray were very helpful and listened to concerns. They addressed everything and work with me during the installation. Customer service was on point with them and even on the follow up call after.
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Mr. Evan Muzzarelli. Honest , thoughtful knowledgeable , kind with great attention to details. He took the time to explain every step of…
Mr. Evan Muzzarelli. Honest , thoughtful knowledgeable , kind with great attention to details. He took the time to explain every step of the process as we walked the property inside and out. Didn't try to sell me what I didn't need. Offered next steps to approach to getting and solving the true issues. Thanks EM !!
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Good job done! Kevin A. and Michael M. were excellent workers and desearve a RAISE!!
Good job done! Kevin A. and Michael M. were excellent workers and desearve a RAISE!!
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Josh, Cody & Savion did a great job with our foundation work! Thank you.
Josh, Cody & Savion did a great job with our foundation work! Thank you.
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The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, …
The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, installed the encapsulation and received payment the customer service is trash. I’ve called twice about questions pertaining to the thermostat and nobody has ever called me back. I wanted to get pictures of the finished work they did under my house and they said that was against company policy. There’s another problem I had with the installation but I don’t want to post it publicly. The work under the house was great but the customer service is awful. They really fooled me because I thought the customer service would be great for years to come but I don’t think it will if it’s a struggle to get help like it is now. The service in the beginning is nowhere near the service at the end. I hope the owner contacts me so I can fill him in on what’s happening to me. I don’t think it’s right at all.UPDATE:I am now in contact with Argie and she’s restored some of my confidence with this company. She’s attentive to my needs, concerned about what’s important to me, responds back to me in a TIMELY MANNER and treats me like she would want to be treated as a customer. If you need something done with this company contact ARGIE. THANK YOU ARGIE!!!I had my house repiped yesterday and while the guys were installing it they let me know what the installers did incorrectly while encapsulating my house. The front sump pump was full of water and not draining because it had no electrical connection. It had no electrical connection because the installers didn't even bother to plug it in. The sump pump wasn't put where it was supposed to be put according to the blueprints because the installers didn't want to dig far enough to place it in the correct spot. My front yard is full of water because the installers from Mount Valley didn't point the pipe down so it can drain properly and it's sitting vertically just filling my yard up with water. The installers left my backyard full of trash, rotted plywood, rock piles and tools when they left. They also busted my pipe in the front yard by hitting it with a shovel and left it for me to find. I appreciate you fixing it but wanted to let you know how mad I am with the installation mistakes I've found so far. I would like someone who had nothing to do with the installation come over and look at the work so I can make sure my house doesn't fall apart because things weren't done right. Please contact me when you can so I can get these things fixed.
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I needed to have my foundation repaired and called several companies for estimates. Their rep showed up on time, was respectful,…
I needed to have my foundation repaired and called several companies for estimates. Their rep showed up on time, was respectful, knowledgeable and took the time to actually HEAR us. There were other companies that were cheaper, but you do get what you pay for. The work started on schedule and finished on schedule as well. They continue to come out and check the job annually (at a very small fee of about an $150) since they guarantee their work for the life of the house. I happily recommend them to anyone who needs that kind of work done.
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Dino was very thorough on his inspection on our sloping kitchen floor. He took many pictures and asked a lot of questions to help us decide …
Dino was very thorough on his inspection on our sloping kitchen floor. He took many pictures and asked a lot of questions to help us decide what avenue to take that satisfied us.
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Very impressed with Mt Valley Foundation from our initial contact as I talked with a person to schedule an appointment for foundation…
Very impressed with Mt Valley Foundation from our initial contact as I talked with a person to schedule an appointment for foundation inspection. Dustin , our inspector, explained our issue and the work required to resolve problem. Our crew of Josh, Connor and Da:shon arrived on time, introduced themselves and began working. I was impressed by how well they worked together and were able to discuss and resolve differences. One issue arose and they handled it in a mature and honest manner. We now have a very safe kitchen floor and they even left us with a working sink till new kitchen arrives. Would give 10 of 10 if possible.
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When andy,Darren and josh arrive they were professional in what they was doing. They communicated what they was doing. And, they also…
When andy,Darren and josh arrive they were professional in what they was doing. They communicated what they was doing. And, they also showed me pictures of what they was doing and what they complete it. No problem I am satisfied.
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We had our crawl space encapsulated and dehumidifier installed. We were notified when the inspection was to take place. Everything was…
We had our crawl space encapsulated and dehumidifier installed. We were notified when the inspection was to take place. Everything was explained to us along with photos. The installers called when they were on their way. Cody and Von ( installers) were prompt, knowledgeable and did a good job. They let us know what they did and called us when they were on their way.
services
At Mount Valley Foundation Services, we have been in the foundation repair business serving the communities of South Carolina and over the border in North Carolina & Georgia since 1986!
Crawl Space Repair
Crawl space repair and encapsulation ensures your South Carolina home remains safe, stable, and dry. Enhance indoor air quality and create a healthier home environment with tailored repairs from Mount Valley Foundation Services.
Foundation Repair
No homeowner wants to think about big projects like foundation repair. but if you’re vigilant enough to catch cracking and moving walls early, you’ll avoid the dangers of a failing structural foundation.
Basement Waterproofing
If you are a homeowner who happens to have a basement below your main living space, you may have unknown water damage. Learn more of the benefits of basement waterproofing.
Concrete Lifting
Concrete is known for its strength, and it’s commonly used to construct floors, sidewalks, and driveways. However, it can still break or develop cracks due to the softness of the soil underneath.
Proudly Serving Columbia, Myrtle Beach, Sumter, Florence, Greenville, Charleston, Asheville, Augusta & Savannah
Augusta · Charleston · Columbia · Greenville · Myrtle Beach · Savannah
Don’t See Your Service Area? Check Out Our Other Great Groundworks Companies Serving the Carolinas
Why Homeowners Choose Mount Valley
Since 1986, Mount Valley Foundation Services – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. With help from the professionals at Mount Valley Foundation Services, you don’t have to stress about your foundation problems or worry about the effect they are having on the structural integrity of your home. Our goal is to help you find the best foundation solution that will permanently & affordably solve your foundation issues. Not only will our structural repair services fix your current foundation problems, but they will also help prevent further damages and preserve the structural integrity of your property.
Mount Valley Foundation Services is a BBB accredited business with an A+ rating!
Whether you have a crack in your foundation, bowing walls, or uneven floors, we can help repair the damage and prevent it from getting worse. Our foundation experts strive to eliminate all your foundation problems and keep your property safe, and your family protected.
Resources
Our Locations
630 Ellis Street, Suite 2-B
Augusta, GA 30901
1850 Ashley River Rd
Charleston, SC 29407
401 Gamble Dr., Suite B
Columbia, SC 29209
300 South Ave
Spartanburg, SC 29306
1704 N. Oak Street, Suite 3
Myrtle Beach, SC 29577
6606 Abercorn St., Suite 211
Savannah, GA 31405