Mount Valley Foundation Services is now Groundworks!
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Our Customers Trust Us
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We live in WNC which obviously had a lot of Helene damage The crew of Mount Valley did a great job shoring up and repairing our cracked,…
We live in WNC which obviously had a lot of Helene damage The crew of Mount Valley did a great job shoring up and repairing our cracked, shifted foundation. The home is once again solid and secure. Phil and the many different professionals of Mount Valley do a wonderful job and I feel better knowing our home is safe once again. Thank you so much for the consideration and kindness shown!
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The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, …
The customer service was great in the beginning when your company was trying to sell me a big contract but after they sold me the contract, installed the encapsulation and received payment the customer service is trash. I’ve called twice about questions pertaining to the thermostat and nobody has ever called me back. I wanted to get pictures of the finished work they did under my house and they said that was against company policy. There’s another problem I had with the installation but I don’t want to post it publicly. The work under the house was great but the customer service is awful. They really fooled me because I thought the customer service would be great for years to come but I don’t think it will if it’s a struggle to get help like it is now. The service in the beginning is nowhere near the service at the end. I hope the owner contacts me so I can fill him in on what’s happening to me. I don’t think it’s right at all.UPDATE:I am now in contact with Argie and she’s restored some of my confidence with this company. She’s attentive to my needs, concerned about what’s important to me, responds back to me in a TIMELY MANNER and treats me like she would want to be treated as a customer. If you need something done with this company contact ARGIE. THANK YOU ARGIE!!!I had my house repiped yesterday and while the guys were installing it they let me know what the installers did incorrectly while encapsulating my house. The front sump pump was full of water and not draining because it had no electrical connection. It had no electrical connection because the installers didn't even bother to plug it in. The sump pump wasn't put where it was supposed to be put according to the blueprints because the installers didn't want to dig far enough to place it in the correct spot. My front yard is full of water because the installers from Mount Valley didn't point the pipe down so it can drain properly and it's sitting vertically just filling my yard up with water. The installers left my backyard full of trash, rotted plywood, rock piles and tools when they left. They also busted my pipe in the front yard by hitting it with a shovel and left it for me to find. I appreciate you fixing it but wanted to let you know how mad I am with the installation mistakes I've found so far. I would like someone who had nothing to do with the installation come over and look at the work so I can make sure my house doesn't fall apart because things weren't done right. Please contact me when you can so I can get these things fixed.
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Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
Andrew Wright, Cameron andMer-Shevron. Hard workers and professional courteous service. Highly recommend.
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When I set up the appointment, I was afraid I'd feel pressured to use the service. Bradley Dixon, with the Greenville/Spartanburg office,…
When I set up the appointment, I was afraid I'd feel pressured to use the service. Bradley Dixon, with the Greenville/Spartanburg office, was very courteous. I found him to very honest. Since there is a minimum upfront cost, and my project was very small, I decided to leave the sidewalk the way it was. Bradley was fine with my decision and didn't try to change my mind. If I ever have another project, I will certainly call them first.
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Dave has been awesome in the inspection of our foundation issues and great follow-up, explaining all that is needed to fix the issue. Very…
Dave has been awesome in the inspection of our foundation issues and great follow-up, explaining all that is needed to fix the issue. Very impressed with Mount Valley, looking forward to seeing the end result!
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Clint was exceptional. He explained everything perfectly and took as much time as possible to make sure we were happy with the entire…
Clint was exceptional. He explained everything perfectly and took as much time as possible to make sure we were happy with the entire process. He checked our crawl space and made sure we were comfortable with the part of the foundation that needed repair. He was willing to work with us on financing since we are on a fixed income. I would definitely recommend him to anyone.
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Mount Valley sent Mark out to do my follow-up inspection and he did an amazing job in verifying and adjusting our foundation and patching…
Mount Valley sent Mark out to do my follow-up inspection and he did an amazing job in verifying and adjusting our foundation and patching up a few issues that emerged in last years encapsulation work as a result of Hurricane Helene. He was extremely helpful and courteous. Thanks Mark!
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Great experience, from the office personnel to my inspector, Glenn, and my team, Will, Adam, and Ober. Everyone is friendly and competent,…
Great experience, from the office personnel to my inspector, Glenn, and my team, Will, Adam, and Ober. Everyone is friendly and competent, and they all made sure that I understood the processes. Highly recommend.
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These guys were professional. Explained what they were going to do and. They kept us i formed through the project. I believe it was Joe…
These guys were professional. Explained what they were going to do and. They kept us i formed through the project. I believe it was Joe that let me stand next to him when the other guys were making final adjustments to lift my laundry room so that I could see my laundry door close for the first time.
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Don Lester did a great job explaining the issues with my crawlspace. He was very thorough. The inspection lasted about 4 hours. He…
Don Lester did a great job explaining the issues with my crawlspace. He was very thorough. The inspection lasted about 4 hours. He inspected inside, the crawlspace, and checked out cracks in the bricks. I had two other estimates and although it’s more, I went with Mount Valley.
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5 star review but the Only issue is that 2 of the guys that were here working was using real bad language thankfully my children weren't…
5 star review but the Only issue is that 2 of the guys that were here working was using real bad language thankfully my children weren't around but they were yelling and using it across my yard at each other so my neighbors with small kids most likely heard them . They also left nail gun nails all in my driveway which could of been bad if myself or someone else ran them over. They left some trash throughout my carport.
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Tanner Welling did an excellent job. He was thorough and offered great information. Highly recommend.
Tanner Welling did an excellent job. He was thorough and offered great information. Highly recommend.
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Professional and friendly. 2nd time Trey has been here at my home. Always honest
Professional and friendly. 2nd time Trey has been here at my home. Always honest
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The Technicians from Mount Valley Foundation did excellent work on my home. They notified me days in advance of their arrival. They…
The Technicians from Mount Valley Foundation did excellent work on my home. They notified me days in advance of their arrival. They notified me the day of arrival and were early on every occasion. All 3 teams worked effectively, efficiently and they worked hard! Thank you to Brantley and his team of Pat, Julian and Bobby. Thank you to Matt and his assistant Tyron. Thank you to Carnell and his assistant Desmond. Thank you for a job Well Done!
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Great experience from start to finish! Thank you Devin and Matt! We feel so much better about our home. I would do it all over again…
Great experience from start to finish! Thank you Devin and Matt! We feel so much better about our home. I would do it all over again without hesitation! Their knowledge and experience was quite evident in the way they completed the project. Francis Blaum
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This is a solid company and they do great work. Bernard Jefferson performed a thorough inspection of our system, after a recent hurricane, …
This is a solid company and they do great work. Bernard Jefferson performed a thorough inspection of our system, after a recent hurricane, and was particularly kind and friendly, courteous, professional and knowledgeable! Thank you!
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We found a leak under my crawlspace, called the plumber because we thought it was the pipes and he informed us that it was a foundation…
We found a leak under my crawlspace, called the plumber because we thought it was the pipes and he informed us that it was a foundation leak and there was nothing wrong with the pipes. Well, we had heard about you guys because some friends used you for a project at their home and Daniel came out. He was professional. I asked him to use a mask and he.immediately Complied with the request. We sat at the table had a detailed discussion he was very friendly gave a lot of information very knowledgeable and thank God we did not need the service because he found nothing after his inspection but if I ever need help again in this type of way, I would be more than glad to call you guys because Daniel left a lasting impression.
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Carnell and Tyron were friendly and professional. They were extremely good in explaining the work they were doing.
Carnell and Tyron were friendly and professional. They were extremely good in explaining the work they were doing.
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I had Will Soulier andDarryl Fraser come do my foundation repair I cannot say enough great things about these two and the work they…
I had Will Soulier andDarryl Fraser come do my foundation repair I cannot say enough great things about these two and the work they performed they kept me updated step by step and made sure my questions and concerns were answered I couldn’t of asked for more professional workers then what Mount Valley sent Thxs guys !!!
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We had several jacks installed in our basement to help with sagging floors in the main floor. The crew was very good at communication and…
We had several jacks installed in our basement to help with sagging floors in the main floor. The crew was very good at communication and made sure the job was done correctly making adjustments as needed. Will definitely work with them again if future issues arise.
services
At Mount Valley Foundation Services, we have been in the foundation repair business serving the communities of South Carolina and over the border in North Carolina & Georgia since 1986!
Crawl Space Repair
Crawl space repair and encapsulation ensures your South Carolina home remains safe, stable, and dry. Enhance indoor air quality and create a healthier home environment with tailored repairs from Mount Valley Foundation Services.
Foundation Repair
No homeowner wants to think about big projects like foundation repair. but if you’re vigilant enough to catch cracking and moving walls early, you’ll avoid the dangers of a failing structural foundation.
Basement Waterproofing
If you are a homeowner who happens to have a basement below your main living space, you may have unknown water damage. Learn more of the benefits of basement waterproofing.
Concrete Lifting
Concrete is known for its strength, and it’s commonly used to construct floors, sidewalks, and driveways. However, it can still break or develop cracks due to the softness of the soil underneath.
Proudly Serving Columbia, Myrtle Beach, Sumter, Florence, Greenville, Charleston, Asheville, Augusta & Savannah
Augusta · Charleston · Columbia · Greenville · Myrtle Beach · Savannah
Don’t See Your Service Area? Check Out Our Other Great Groundworks Companies Serving the Carolinas
Why Homeowners Choose Mount Valley
Since 1986, Mount Valley Foundation Services – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. With help from the professionals at Mount Valley Foundation Services, you don’t have to stress about your foundation problems or worry about the effect they are having on the structural integrity of your home. Our goal is to help you find the best foundation solution that will permanently & affordably solve your foundation issues. Not only will our structural repair services fix your current foundation problems, but they will also help prevent further damages and preserve the structural integrity of your property.
Mount Valley Foundation Services is a BBB accredited business with an A+ rating!
Whether you have a crack in your foundation, bowing walls, or uneven floors, we can help repair the damage and prevent it from getting worse. Our foundation experts strive to eliminate all your foundation problems and keep your property safe, and your family protected.
Resources
Our Locations
630 Ellis Street, Suite 2-B
Augusta, GA 30901
1850 Ashley River Rd
Charleston, SC 29407
401 Gamble Dr., Suite B
Columbia, SC 29209
300 South Ave
Spartanburg, SC 29306
1704 N. Oak Street, Suite 3
Myrtle Beach, SC 29577
6606 Abercorn St., Suite 211
Savannah, GA 31405